B2G is the provision of goods and services to government agencies at the federal, state, and local levels from the private sector. Most contracts are granted in response to a request for proposals or a specific sole-source request for specialized services from a public agency. Typical B2G procurements are for design and construction services.
B2B is a transaction between businesses, such as one involving two consulting firms or a consultant and contractor. Business-to-business services are conducted between private companies, rather than between a company and an individual consumer or a government agency. B2B customer service often involves communicating directly with client companies—answering their questions, helping them troubleshoot issues, or providing them with the resources they need to overcome challenges.
G2G focuses on interactions between a government and its various agencies to support transactions such as horizontal integration (between agencies at the same level – i.e., cities) and vertical integration (between agencies at different levels – i.e., city versus state) to facilitate increased efficiency, communication, and work flows to better serve jurisdictional constituents within key lines of business.
G2G initiatives can improve transaction speed and consistency, and at the same time reduce efforts employees must spend on tasks. Successful G2G projects enable sharing and integration of federal, state, and local data to better leverage investments in software systems, support multi-jurisdictional efforts, and to improve grant management capabilities.
G2C is defined as government-to-constituents (or customers). It is generally commerce between the government and the public through E-government applications as a business model. For example, customers can access their personal information and perform many government related transactions (i.e., permitting) through these systems usually for a service fee.
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