Government to Constituent Services
Comprehensive List of Services for G2C
- Customer Service Enhancements: 24-hour Access to information / Virtual Services
- Customer Relationship Management System Implementation (i.e., 311)
- Updates to Fees for Services (Tax Subsidy Reductions)
- Enhanced Public Meeting Strategies
- Land Development / Land Planning Support
- Inputs for Development Entitlements
- Development Permitting Support / Constituent Liaison Services
Silsby Strategic Advisors Highlight: Shane Silsby was the executive sponsor for the County of Orange in envisioning, funding, and implementing the County's first 24/7 customer relationship management system (webpage pictured). This online system, named MyOCeServices, is an innovative web-based portal that offers residents, businesses, and visitors an easy way to navigate and submit requests for a wide range of County services.
County of Orange 24/7 virtual customer service portal